To Whom it May Concern: I have been a resident at Westgate for nearly 26 years. Naturally, in that time I have had the occasion to deal with the office management many times for many different reasons with varying results. Over the years, Westgate had employed numerous individuals to work in that office.

 It would be remiss if I didn't say that Mary Beth O'Brien is one of the finest Property Managers I've dealt with. She is easily approachable, professional, courteous, and consistent. She manages to work out the many concerns I've had with minimal conflict and has always been pleasant to work with. She is an asset to your organization and is highly valued by the residents. I hope you appreciate her dedication as I do. Thank you for the many years of living in this community and having employed such a fine office administrator. WBW, Westgate Apartments